Summary

Product leader with proven success delivering enterprise software solutions at scale.

Expert at rapid feature development focused on security, compliance, and integration.

Strong record of driving adoption through cross-functional collaboration and data-driven decision making. Passionate about responsible AI innovation and exceptional user experiences.

Sourcemap

Product Manager & Product Operations Manager (06/22-Present)

Achievements:

• Led the development of an industry-first supply chain mapping and traceability platform with 20,000+ registered companies, enabling seamless supplier participation in compliance and transparency initiatives for enterprise customers.
• Reduced customer time-to-value by ~85% vs our legacy platform through enterprise-grade capabilities like, enhanced onboarding, robust security integrations, compliance adherence, and flexible integration.
• Conducted industry first mapping to the raw-material level for top global brands.

Acquire.io

Product Manager (10/21-06/22)

Achievements:

• Managed the design and build of a scalable, self-service version of our existing platform, driving growth amongst small and mid-market clients by 40%.
• Redesigned key integrations, such as SalesForce and Google Analytics.
• Worked as key connector internally working with marketing and sales to define and drive our GTM strategy.

Customer Success Manager and Product Enablement Lead (02/21-10/21)

Achievements:

Quadmark EMEA

Google Account Manager and Instructional Designer (06/18-03/20)

Achievements:

• Developed extensive 24 part global certification curriculum and platform.
• Coordinated UI design for the certification platform, including user flow and test logic.
• Created a training asset with an avg. NPS of 92 and global print count of over 1.5+mil.
• Experienced in translating product knowledge and user research into deliverables.
• Curated behavioral insights for product creation for multiple teams.
• Managed 13+ global channel marketing projects.
• Managed the translation of materials created for a project into 15 languages.

CHIRP Maritime Trust 

Principal Researcher and Consultant (10/17 - 04/18 )

I was the team lead on developing guidelines to decrease ship collisions at sea using behavioral psychology and neuroscience.

Achievements:

• Research published in prominent journal: Progress in Brain Research.
• Produced final report that has had 57,000 copy print run.
• Research is being used as reference for developing global maritime guidelines.

Education

University College London | Bachelors of Arts and Sciences (09/14-05/18)

Primary foci: Behavioural science and technology impact (3.9 GPA eq)

Hitotsubashi University | Tokyo JP | (09/16-06/17)

Primary foci: Economics, international relations and globalisation

Product Tool Experience

• Jira, Asana & Trello (product management)
• Figma (storyboarding & design)
• Miro & Whimsical (wireframing and userflows)
• Tableau (data visualization)
• Evolve & Articulate Rise (e-learning)
• Google Workspace, Notion and Mem (document production)
• Agile, Scrum and Sprints (project development exp.)

Personal Projects

Connective Realities

Volunteer Product Manager (07/20 - 03/21)

Led a global cross-functional team of engineers and educators working to develop a gamified learning platform to help young people engage with global challenges.

Achievements:

• Pulled together team of 10 volunteer developers to build the platform.
• Developed and refined user stories for platform development
• Coordinated curriculum development for platform catalogue

Project Jabbering Crow

Lead Product Manager (06/20 - 03/21)

Named after the indigenous Jamaican bird, I’m leading a first of its kind NLP and sentiment analysis on Jamaican Twitter to gain attempt predictive data analysis on local events, such as elections and the impact of government curfews on Covid-19 outbreaks.