Product Manager — Supply Chain Intelligence
UK | Jamaica | Remote · linkedin.com/in/ricohs · gcrhodges.smikle@gmail.com
Summary
Product manager with direct, hands-on experience building supply-chain intelligence software — turning vast, opaque, multi-tier supplier networks into prioritized, actionable visibility for non-technical compliance, risk, and procurement teams. At Sourcemap I own the product that maps global supply chains to the raw-material level and operationalizes forced-labor, transparency, and regulatory-compliance use cases at enterprise scale (1M+ companies). I prototype fast over writing long specs, design data-intensive and AI-native workflows, and bring people along across policy, data, and engineering.
Experience
Sourcemap — Product Lead & Product Operations Manager
Jun 2022 – Present · Supply-chain mapping, traceability & trade-compliance SaaS
- Own the product for an industry-first platform that maps global supply chains into a multi-tier network of 1M+ registered companies, giving enterprises visibility across dozens of countries and hundreds of suppliers they'd never had before.
- Delivered industry-first traceability down to the raw-material level for top global brands, powering forced-labor, transparency, and regulatory-compliance programs.
- Built and shipped product capabilities for specific, complex regulatory compliance programs — including EUDR, UFLPA, CSDDD, and more — translating dense, evolving regulation into workflows enterprises and suppliers can act on.
- Own the product experience that makes complex, high-dimensional supply-chain data explorable and actionable for non-technical domain experts — suppliers, importers, compliance managers, and procurement teams.
- Partner deeply with customers and suppliers through stakeholder interviews, translating how they triage and act on supply-chain risk into a prioritized roadmap.
- Defined and shipped enterprise-grade onboarding, security, compliance, and integration capabilities that cut time-to-value ~85%; streamlined onboarding from 14 inputs to 3 (~60% faster registration).
- Owned problems end to end as the company scaled from <30 to 100+ employees, defaulting to rapid prototypes and iteration over heavy specs.
Acquire.io — Product Manager
Oct 2021 – Jun 2022 · Customer-engagement SaaS
- Owned the design and build of a scalable, self-service version of the platform, growing small and mid-market adoption by 40%.
- Audited the product and condensed 90+ system settings to under 40; built a feature health-score model and used Tableau analytics to prioritize the roadmap.
- Redesigned key integrations (Salesforce, Google Analytics) and partnered with sales and marketing to define GTM strategy.
Feb 2021 – Oct 2021 · Customer Success Manager & Product Enablement Lead
- Designed, built, and launched a self-service onboarding product — 63 lessons in 3 months, 500+ completed — making a complex product learnable for non-technical users; renewed $500k+ in revenue.
Quadmark EMEA (Google Account) — Account Manager & Instructional Designer
Jun 2018 – Mar 2020
- Built a 24-part global certification platform (UI, user flow, test logic); NPS 92, 1.5M+ print run, localized into 15 languages.
AI & Prototyping
- Built out internal operational tools that act as the central OS for internal documentation automation — spanning enablement, presentations, customer feedback, and other recurring workflows.
- Heavy user of AI tools across all dimensions of the product lifecycle, driving faster prototyping, feedback, and iteration loops.
Education & Tools
University College London — BASc Arts and Sciences (2014–2018) · Behavioural science & technology impact · 3.9 GPA eq.
Hitotsubashi University, Tokyo — Exchange (2016–2017) · Economics & international relations
Tools: Claude · Cursor · Antigravity · Jira · Figma · Miro · Agile / Scrum